Legal Notices

Important legal information about data protection and privacy compliance.

Family Educational Rights and Privacy Act (FERPA) Notice

In accordance with the Family Educational Rights and Privacy Act (FERPA), tAI's privacy policy affirms the following:
• We do not disclose information pertaining to the student's educational record and "directory information" to external non-educational parties without the express consent of the student's parents;
• As a parent, you have the right to request corrections to your child's educational records if you believe them to be inaccurate, incomplete, or misleading; failure to do so on our part entitles you to arbitration measures as they may apply;
• We must inform you of your FERPA rights annually;
• Reasonably sound information security practices have been implemented to the best of our ability to protect user information.
Information may be released without consent to the following parties as defined in FERPA:
• School officials with legitimate educational interest
• Other schools to which a student is transferring
• Specified officials for audit or evaluation purposes
• Appropriate parties in connection with financial aid to a student
• Organizations conducting certain studies for or on behalf of the school
• Accrediting organizations
• To comply with a judicial order or lawfully issued subpoena
• Appropriate officials in cases of health and safety emergencies
• State and local authorities, within a juvenile justice system, pursuant to specific State law

Children's Online Privacy Protection Rule (COPPA) Notice

tAI offers an educational platform to help students study and learn. Although our primary audience is older students, our service may have younger users. This notice supplements our privacy policy and is meant to help parents and guardians understand what information we collect from tAI students who are younger than the age of 13 (hereinafter, "children" or "child").
Please note that we do not currently offer any educational partnerships (such as with schools). Anything stated for schools is for future reference.

Parental Consent Methods

We have two methods of obtaining parental consent for educational partnership accounts:
• Where children use tAI as part of their school, we rely on these schools for our collection and processing of children's personal information on behalf of parents
• We ask schools to provide our privacy policy and this notice to parents of those students and to obtain parental consent to use our platform

Personal Account Setup

In the event children come to our site to use our platform for personal use, we require that they set up their tAI account through an established Google account or another email service. Google provides verified parents/guardians the ability to approve or deny sign-ins to other apps and shares our terms of service and privacy policy (which includes a link to this notice). Other services may not, though that is not our platform's responsibility, hence the Google option.

Consent Requirements

Parents' consent is required for the collection, use, or disclosure of children's personal information. We will not collect, use, or disclose your child's personal information if you do not consent to the collection, use, or disclosure of your child's personal information. However, do note that such a request may impair the quality and rendering of the Services provided.
Prior to obtaining parental consent, we may collect a limited amount of information from your child in the form of using a persistent identifier (such as a cookie ID) to support our internal operations, such as maintaining and analyzing the functioning of our website and services, performing network communications, authenticating users, and protect the security or integrity of our users, websites, and online services.

Information We Collect

Personal Information We Collect Directly from Your Child:
• Name and contact Information: When your child signs up for our Services, we collect your child's name, username, and email address
• Demographic Data: In some cases, such as when children register for their accounts or participate in surveys (if applicable), we may request they provide their age, gender, and similar demographic details
• Profile Information: We collect information about your child's interests, biographic information, education level, intended use of our service, and classes for their profile
• Content and Files: We collect content and files your child inputs or uploads, such as their classroom assignments, notes, posts on message boards, ratings and reviews of content, profile picture, and other content and messaging
• Account Access Information: We collect information such as a username in combination with a password or access code or other credential to allow access to your child's tAI account, however we have no access to your child's password
• Device Information: We collect their IP address and information about their device, including device identifiers, mobile IDs, device type, and operating system details
• Usage Information: We collect your child's activity on our websites, apps, and services, including pages visited and time spent
• Geolocation Data: We collect geolocation data (strictly state and country) when your child uses our apps or online services
• Educational Records: Your child's educators may disclose information about academic performance and activities

Information Sharing and Disclosure

• We may send your child email communications about their account and for administrative reasons
• Information may be disclosed through interactive features like message boards and shared classroom materials
• Schools may have access to all of your child's personal information for school accounts
• We share information as needed to provide services, facilitate payments, and communicate with teachers and other students
• Information may be shared to comply with legal requirements or protect our services

Your Rights and Controls

• You can revoke consent to collection and use of your child's information
• You have the right to access, review, update, or delete your child's information
• Deletion requests may result in account termination
• We delete inactive accounts after a period of inactivity
• We retain some information for legal compliance and security

Contact Information

For questions about our collection, use, and disclosure of your child's personal data, or if you would like to request access to, correction, or deletion of your child's personal data, please contact us at support@learn-tai.com. Please include "COPPA Question" or "Student Record Request" in the subject line of your email.

Student Online Personal Information Protection Act (SOPIPA) Notice

In accordance with the Student Online Personal Information Protection Act (SOPIPA), tAI's privacy policy affirms the following:
• There is no data collected in order to provide targeted ads
• There are no advertising profiles being created for neither students nor teachers
• Student and teacher information is not being sold in any capacity to third-parties with the intent of profit
• Reasonably sound information security practices have been implemented to protect user information
• Disclosure of information is only in cases of the law requiring as such, or as part of maintenance, development, or corporate transactions
• Information is only shared with educational researchers & agencies, or for processing the data to provide the Service
• Only de-identified and aggregated data is used to continue development of the Service
If any disputes are not satisfactorily satisfied with us with regard to SOPIPA, you may contact the California Privacy Protection Agency at 2101 Arena Blvd, Sacramento, CA 95834, or by telephone at (279) 895-1412.

Contact Us

For questions or concerns regarding any of these policies, please contact us at support@learn-tai.com and a member of our team will get back to you between 24-48 hours.